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Last Updated: October 28, 2024
At TERA (the “Site”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our Site or engage with our services. By accessing or using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site.
1. Information We Collect
a. Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name
- Email Address
- Mailing Address
- Phone Number
- Payment Information (such as credit card numbers, which are processed through a secure third-party payment processor)
b. Usage Data
We automatically collect certain information when you visit our Site, including:
- IP Address: A unique identifier for your device.
- Browser Type and Version: Information about the software you use to access the Site.
- Operating System: The system running on your device.
- Pages Visited: The specific pages you view on our Site.
- Time and Date of Visits: When you accessed the Site and how long you stayed.
- Referring Website: The URL from which you arrived at our Site.
c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features of the Site.
We use the following types of cookies:
- Essential Cookies: Necessary for the operation of the Site.
- Performance Cookies: Help us understand how visitors interact with our Site.
- Functionality Cookies: Allow us to remember your preferences and improve your experience.
- Targeting Cookies: Used to deliver relevant advertisements to you.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To Provide Services: To operate and maintain our Site and deliver our services to you.
- To Improve Our Site: To analyze usage and trends to enhance user experience.
- To Communicate with You: To send you newsletters, marketing communications, and respond to your inquiries or support requests.
- To Process Transactions: To manage your orders, payments, and deliveries.
- To Personalize Your Experience: To tailor content and advertisements based on your interests and preferences.
- For Legal Compliance: To comply with applicable laws, regulations, and legal requests.
3. Disclosure of Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, shipping, email delivery, and marketing services. These service providers are required to protect your information and use it only for the purposes for which it is disclosed.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Security of Your Information
We take reasonable precautions to protect your personal information from loss, theft, misuse, and unauthorized access or disclosure. We implement various security measures, including:
- Encryption: Data transmission is secured using SSL (Secure Socket Layer) technology.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You have the right to request copies of your personal information.
- Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., when we need to retain your information for legal compliance).
- Objection: You have the right to object to our processing of your personal information under certain circumstances.
- Data Portability: You have the right to request that we transfer your personal information to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the information provided below.
6. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We have no control over these sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
7. International Data Transfers
If you access our Site from outside United States, please note that your information may be transferred to and processed in United States, where data protection laws may differ from those in your jurisdiction. By using our Site, you consent to the transfer of your information to United States and the use and disclosure of your information in accordance with this Privacy Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any changes indicates your acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hi@discovertera.com
Complaints: If you believe that we have not adhered to this Privacy Policy, please contact us so we can address your concerns.